Ordering and Delivery
Q: How do I place an order? A: You can place an order online through our website and through WhatsApp Catalogue. Simply browse our product catalog, add items to your cart, and proceed to checkout.
Q: What are your delivery areas? A: We currently deliver in Rajkot City.
Q: What are your delivery time slots? A: We offer NEXT day delivery in morning and evening slots.
Q: How much is the delivery fee? A: ZERO delivery fee. We may charge delivery fee for large orders or in special circumstances.
Products and Quality
Q: How do you ensure the freshness of your produce? A: Our proprietary sourcing methods and algorithms allow us to hold the lowest possible stock. Enabling us to provide you the freshly sourced produce the very next day. Our team also carefully inspects each item before it reaches you.
Q: What if I receive a damaged or spoiled product? A: In such a scenario, we urge you to NOT accept delivery of the items in question and return them with the logistics partner at the time of delivery. Fresh replacement will be offered to you in the next delivery cycle if possible. You can also opt to not pay for the item in question.
Payment and Refunds
Q: What payment methods do you accept? A: We accept UPI and Cash – on – Delivery.
Q: What is your refund policy? A: We offer refunds for damaged or spoiled products, if returned and rejected at the time of delivery. Please contact our customer service team +91 – 7600818188 for immediate action.
Other Questions
Q: Can I cancel my order? A: Yes, you can cancel your order depending on items ordered and the processing stage. Please contact our customer service team as soon as possible.
Q: Can I make changes to my order after placing it? A: Yes. We may be able to make changes to your order depending on the processing stage. Please contact our customer service team as soon as possible.