1. Acceptance

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please refrain from using the website.  

2. Website Use

You agree to use the website for lawful purposes only and in accordance with all applicable laws and regulations. You are prohibited from:

  • Using the website for any illegal or harmful purpose  
  • Engaging in any activity that could damage, disable, overburden, or impair the website or its services
  • Attempting to gain unauthorized access to any part of the website or its systems

3. Products and Pricing

  • All product descriptions and prices are subject to change without notice.
  • We strive to ensure that all product information is accurate. However, we cannot guarantee the accuracy of the information provided.
  • The final price of your order will be calculated at checkout, including any applicable taxes and shipping fees.

4. Ordering and Delivery

  • Orders are subject to availability. We reserve the right to cancel or modify orders at any time.
  • Delivery charges will be calculated based on your delivery location.
  • We aim to deliver your order within the specified timeframe. However, we cannot guarantee delivery times due to factors beyond our control.
  • If you are unable to accept your delivery, please contact us as soon as possible. We may be able to reschedule delivery or arrange for a different delivery method.

5. Payment

  • Payment must be made in full at the time of order or delivery.
  • We accept UPI and Cash on Delivery.
  • All payments are processed securely through UPI or Cash.

6. Returns and Refunds

  • We offer refunds for damaged or spoiled products. Please contact us within 1 hour of receiving your order.
  • To return a product, you must provide proof of purchase and return the product in its original condition.
  • Refunds will be processed to the original payment method within 7 business days.

7. Intellectual Property

  • All content on the website, including text, images, and logos, is the property of Sattva Ark and is protected by copyright and other intellectual property laws.
  • You may not reproduce, modify, distribute, or otherwise use any content from the website without our prior written consent.  

8. Limitation of Liability

  • We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the website or its services.  
  • Our liability is limited to the total amount paid by you for your order.

9. Governing Law and Jurisdiction

  • These Terms and Conditions shall be governed by and construed in accordance with the laws of Gujarat, India.  
  • Any dispute arising out of or in connection with these Terms and Conditions shall be submitted to the exclusive jurisdiction of the courts of Gujarat, India.  

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after such changes constitutes your acceptance of the modified terms.  

11. Contact Information

If you have any questions about these Terms and Conditions, please contact us at contact@sattva-ark.com.